Terms and Conditions

Smart Vitality Nutritional Therapy - Terms and Conditions 

 Appointment Scheduling

Appointments can be scheduled by phone, email or online. Please provide your preferred date and time for the appointment, and I will do my best to accommodate your request.

Contact: Emmy Sammon

Mobile: 07816890179

Email: emmy@smartvitality.co.uk

Website: smartvitality.co.uk

Cancellation Policy

Please be advised that cancellations made up to 48 hours before a scheduled appointment via email, text, or phone call will not be charged. Cancellations made 48 hours or less before an appointment may be subject to full fees.

Late Arrival Policy

I understand that unforeseen circumstances may cause delays. However, please note that arriving more than 15 minutes late to your scheduled appointment may result in a shortened session or rescheduling.

Data Protection and Insurance

I am committed to ensuring the protection and privacy of your personal data in compliance with the General Data Protection Regulation (GDPR). Your data will only be used for the purposes of providing you with nutritional advice and support, and will never be shared with third parties without your explicit consent. Additionally, I hold comprehensive insurance coverage, providing you with peace of mind throughout our therapeutic journey together.

Professional Conduct

I strive to maintain a professional and respectful environment for all clients. Any inappropriate behaviour or harassment towards myself or other clients will not be tolerated and may result in termination of services.

Payment Policy

Payment for services is due at the time of the appointment. I accept cash, credit/debit cards, and electronic bank transfers. Receipts will be provided upon request.

Scope of Practice

I operate within the scope of practice defined by nutritional therapy. While I strive to provide comprehensive care, please understand that my services are not a substitute for medical advice or treatment. I may refer you to other healthcare professionals when necessary for specialised care.

Communication

I encourage open and honest communication between my clients and myself. If you have any questions, concerns, or feedback regarding your treatment or experience with me, please feel free to discuss them with me.

By adhering to these rules and boundaries, I aim to create a supportive and effective environment for your nutritional therapy journey at Smart Vitality. Thank you for choosing me as your wellness partner.